Legal notice
Legal Notice
Effective Date: 16 July 2026
Welcome to Lumi Hair. This website and online store are operated by Lumi Hair.
By accessing, browsing or using this website, or by placing an order with Lumi Hair, you acknowledge that you have read, understood and agreed to the terms, policies and conditions published on this website.
1. Website Information
Lumi Hair makes every reasonable effort to ensure that the information, product descriptions, images, prices and other content displayed on this website are accurate and up to date.
However, errors, omissions, price changes, availability changes or inaccuracies may occasionally occur.
Lumi Hair reserves the right to correct errors, update information, change prices, modify product availability or cancel an order where incorrect information has been displayed, including after an order has been placed.
2. Product Images and Descriptions
Product images are provided for illustration and reference purposes. Colours may appear slightly different depending on your device, screen settings, lighting and photography.
Customers are responsible for carefully reviewing product descriptions, specifications, sizes, lengths, colours, textures and other relevant information before placing an order.
3. Orders and Payments
An order is only considered confirmed once payment has been successfully received and verified by Lumi Hair.
Lumi Hair reserves the right to refuse, cancel or limit any order where there is a payment issue, suspected fraudulent activity, incorrect pricing, product unavailability or any other reasonable concern relating to the order.
Customers are responsible for ensuring that all information provided during the ordering process is accurate and complete.
4. Pre-Orders
Lumi Hair operates on a pre-order and order-processing basis for certain products.
By placing a pre-order, you acknowledge that the product may need to be sourced or processed specifically for you. Customers must carefully review all product details and applicable processing and shipping timeframes before placing an order.
Please refer to our Shipping & Processing Policy and Return & Refund Policy for further information.
5. Intellectual Property
All content on this website, including but not limited to logos, branding, product images, photographs, graphics, text, designs and other materials, belongs to Lumi Hair or is used with permission.
No content may be copied, reproduced, modified, distributed, republished, downloaded, transmitted or used for commercial purposes without prior written permission from Lumi Hair.
Unauthorised use of our branding, images, content or intellectual property is strictly prohibited.
6. Third-Party Services
Lumi Hair may use third-party service providers, including payment providers, courier companies, shipping companies, suppliers and other service providers.
Lumi Hair is not responsible for delays, interruptions, errors or failures caused by third parties outside of our reasonable control.
7. Limitation of Liability
To the extent permitted by applicable law, Lumi Hair shall not be responsible for any indirect, incidental or consequential loss, damage, delay or expense arising from the use of this website, the purchase of products, courier delays, supplier delays, customs delays or circumstances beyond our reasonable control.
Nothing in this Legal Notice is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
8. Website Availability
Lumi Hair does not guarantee that this website will always be available, uninterrupted, error-free or free from viruses or other harmful components.
We reserve the right to suspend, modify, restrict or discontinue any part of the website or online store without prior notice where reasonably necessary.
9. Changes to This Notice
Lumi Hair reserves the right to update, amend or change this Legal Notice and any other website policies at any time.
Any updated version will be published on this website and will apply from the date it is posted.
10. Contact Us
For enquiries, assistance or questions regarding our products, orders or policies, please contact us at:
Email: lumihair30@gmail.com
Please include your full name and order number where applicable so that we can assist you efficiently.
By using this website or placing an order with Lumi Hair, you acknowledge that you have read and agreed to the applicable terms, policies and conditions published on our website.